Terms & Conditions

Last updated: July 14, 2025

Welcome to Tulip OPA Couture. These Terms and Conditions ("Terms") govern your use of our website https://tulip-opa-couture.com and all related services provided by Tulip OPA Couture ("we", "us", "our").

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using the site.

2. Use of the Website

You agree to use the site for lawful purposes only. You must not misuse the website by introducing viruses, hacking, or engaging in any activity that may damage the site's integrity or disrupt access.

3. Intellectual Property Rights

All content, designs, images, logos, videos, and text on this website are the property of Tulip OPA Couture and are protected by copyright and trademark laws. Reproduction or redistribution without permission is prohibited.

4. Product Information

We strive to display product colors and details accurately. However, variations may occur due to screen settings or fabric dye lots. All products are handcrafted and may have minor differences.

5. Pricing & Payment

Prices are listed in INR or USD, depending on your location. We reserve the right to change prices without notice. Payments must be made through authorized gateways listed on the site.

6. Order Acceptance & Cancellation

We reserve the right to accept or reject any order. Once confirmed, orders cannot be cancelled unless agreed upon.

7. Shipping & Delivery

Delivery times are estimates and may vary. We are not responsible for delays due to customs or other external factors.

8. Return & Exchange Policy

As our products are handcrafted and often made-to-order, we do not accept returns or refunds. Exchanges may be allowed in case of manufacturing defects, subject to approval.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from use of the site or products.

10. Changes to Terms

We may update these Terms at any time. Continued use of the site signifies your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.


Contact Us:
📩 Email: embroidery@tulipexim.com
📞 Phone: +91-2522-670900
📍 Address: AP-1 to AP-7 of G.P.H.No.615/201, Rajlaxmi Commercial Complex, Village Kasheli, Tal. Bhiwandi, Dist. Thane - 421 302 (India)